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So, rather than anticipate in advance a fault I had last week, I have to report it when it happens and hope I don't look like so much of a loser when it goes wrong. (And I have overheard students laughing at staff inability to use equipment.)
I can contact the helpdesk by a) emailing them (assuming it's not a problem logging on) or b) phoning them - it is an advance to have a contact number that's a direct line rather than an extension number (unlike, say, first aid) but of course it runs aground on there not being a phone in any of the teaching rooms.
Ah, am I expected to pay for the call on my mobile?
I have checked, and having climbed on a table to open the cubboard with the projector in it, and logged on, the equipment is working and we do have volume.
I can contact the helpdesk by a) emailing them (assuming it's not a problem logging on) or b) phoning them - it is an advance to have a contact number that's a direct line rather than an extension number (unlike, say, first aid) but of course it runs aground on there not being a phone in any of the teaching rooms.
Ah, am I expected to pay for the call on my mobile?
I have checked, and having climbed on a table to open the cubboard with the projector in it, and logged on, the equipment is working and we do have volume.
