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So you're probably fucked.
The first or second time I topped up, the money didn't go on the card. I only found this out at Russell Square when I'd run out of cash and had to top it up there. By queuing.
The next time I used the card it had snapped, and needed to be replaced. Cue queue. And a form longer than the original application, requiring everything about you but inside leg measurements. I've replaced credit cards with less information.
Today I tried to top it up asI my friend will be going to Nottingham tomorrow (I'll be in all day. Marking, obviously.) I need to email for username and password since it's been a while, and is one of the few usernames not to be an email address these days, and it needed a capital letter so wasn't one of my usual password.
Card stopped.
After a work crisis I got onto it: apparently I don't have an account set up.
If you get a new card, you need to set up a new account. They've got all my details, including my credit card number and my secret password - but no bleeding account. They'd even transferred the money across from the old card (though not the journey history grr). But you still have to set up a new account.
I found that out after going through the maze of press 1 if you want child Oyster Card press 2 if you know the way to San Jose press 3 if you have a dial telephone press 4 if you're not sure how this saves time. The first time I got the spiel about being recorded for use on Britain's Got Talons, it rang fifteen times and then hung up. The second time I couldn't find my way back through the maze (them pesky birds ate the breadcrumbes) and I found a voice who told me the right set of keys to press then I found someone who asked me if it would be useful to put me through to someone who could top me up and then put me through to the person I actually needed to talk to.
You know, it's probably quicker to buy tickets for journeys on the Underground.
The first or second time I topped up, the money didn't go on the card. I only found this out at Russell Square when I'd run out of cash and had to top it up there. By queuing.
The next time I used the card it had snapped, and needed to be replaced. Cue queue. And a form longer than the original application, requiring everything about you but inside leg measurements. I've replaced credit cards with less information.
Today I tried to top it up as
Card stopped.
After a work crisis I got onto it: apparently I don't have an account set up.
If you get a new card, you need to set up a new account. They've got all my details, including my credit card number and my secret password - but no bleeding account. They'd even transferred the money across from the old card (though not the journey history grr). But you still have to set up a new account.
I found that out after going through the maze of press 1 if you want child Oyster Card press 2 if you know the way to San Jose press 3 if you have a dial telephone press 4 if you're not sure how this saves time. The first time I got the spiel about being recorded for use on Britain's Got Talons, it rang fifteen times and then hung up. The second time I couldn't find my way back through the maze (them pesky birds ate the breadcrumbes) and I found a voice who told me the right set of keys to press then I found someone who asked me if it would be useful to put me through to someone who could top me up and then put me through to the person I actually needed to talk to.
You know, it's probably quicker to buy tickets for journeys on the Underground.
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